Manu888 Privacy Policy

Your privacy matters to us. This page explains how manu888 collects, uses, stores, and protects your personal information as a user of our online entertainment platform in Malaysia.

Effective date: 1 January 2026. Please review this policy periodically as it may be updated from time to time.

1. Information We Collect

To provide a secure and complete service, manu888 collects several categories of information from users:

  • Account Information: Your full name, date of birth, phone number, email address, username, and password as registered when creating your account.
  • Device & Browser Information: Device type, operating system, browser version, IP address, and other technical data automatically transmitted by your device when you access our platform.
  • Payment Information: Details related to MYR deposits and withdrawals, including the payment method used — such as TNG eWallet or online banking. We do not directly store your credit card numbers or banking passwords.
  • Usage Data: Records of in-platform activity, including games played, session duration, clicks, and other interactions that help us improve the user experience.
  • Cookies: Small files stored on your device for session authentication, user preferences, and platform analytics.

2. How We Use Your Information

Information collected by manu888 is used for the following purposes:

  • Verifying user identity and managing accounts securely.
  • Processing MYR deposits and withdrawals accurately and promptly.
  • Providing customer support and responding to user enquiries.
  • Improving platform quality, including technical performance and user interface experience.
  • Comply with legal requirements and regulations applicable in Malaysia.
  • Sending account-related information, service updates, and important security notifications.

We do not use your information for third-party advertising without your consent.

3. Cookies & Session Tracking

The manu888 platform uses session cookies and preference cookies to keep you securely logged in and to personalise your experience. There are two main types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Analytics Cookies: Helping us understand how users interact with the platform so we can make continuous improvements. You may opt out of these cookies via your browser settings, though doing so may affect certain platform features.

By continuing to use the manu888 platform, you agree to the use of cookies as described in this policy.

4. Data Storage & Security

Manu888 takes reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. These measures include:

  • SSL encryption to protect data in transit between your device and our servers.
  • Internal access controls that restrict who within our organisation can view user data.
  • Continuous monitoring for suspicious activity or attempted system intrusions.
  • Passwords stored in hashed form, which cannot be read directly.

While we make every effort to safeguard your data, no storage system can guarantee absolute security. You are also responsible for keeping your account password confidential.

5. Sharing Information with Third Parties

Manu888 does not sell or rent your personal information to third parties for marketing purposes. However, information may be shared in the following circumstances:

  • Payment Service Providers: Transaction details required to process MYR deposits and withdrawals are shared with approved payment providers, who are subject to their own privacy policies.
  • Legal Requirements: Where required by Malaysian law or a court order, we may be obligated to disclose certain information to the relevant authorities.
  • Security Safeguards: In cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate authorities for investigation purposes.

6. User Rights & How to Contact Us

As a manu888 user, you have the following rights regarding your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
  • Right to Erasure: In certain circumstances, you may request that your account and personal data be deleted. However, some data may need to be retained for legal or security purposes.

For any privacy-related enquiries or to submit a request, please contact the manu888 support team by email: [email protected]

We will endeavour to respond to your request within a reasonable timeframe. For general platform enquiries, you may also refer to the FAQ us.

Bahasa Melayu